INTRODUCTION:
We want our users to always be aware of any information we collect, how we use it, and under what circumstances, if any, we disclose it.
Axis Travel Centre employs humans.
Humans are fallible but we invented and use computers and associated software and all other forms of electronic and material communications so we are ultimately liable in some way either directly or indirectly to the source and dissipation of information.
We have received and maintain directive from all Australian and international government and travel Industry departments and we do all that is humanely possible to abide and exceed these policies pertaining to Privacy laws and common-law/common-sense principles.
We are also accredited and abide by the new 2018 PCI Compliance Security protocols implemented by IATA.
Please make us aware of any issues that may concern you or any breaches that you think we have made or any 3rd parties may have made so we can immediately attend to.
If you use your data ONLINE or via any other communication mode that does not encompass our Travel Agency avenues or trusted links, then we cannot assist you. Please guard your data as best you can-as we do.
We apologize in advance if we ask you or your partner questions or ask for additional ID to confirm status or the bonafide credentials BEFORE we disperse or act on travel bookings or disclose and information.
INFORMATION COLLECTION AND USE
We respect each site visitor’s right to personal privacy. To that end, we collect and use information throughout our website only as disclosed in this Privacy Policy. This statement applies solely to information collected on this website.
For each visitor to our website, our web server automatically recognizes only the visitor’s domain name: not the e-mail address.
The information we collect is:
- used to improve the content of our Web page.
- used to notify visitors about updates to our Web site.
- used by us to contact consumers for marketing purposes.
- never shared with other organizations for commercial purposes.
This site collects cookies.(Definition of Cookies)
In order to use this website, visitors and/or members are not required to complete our registration form.
During registration a user must give certain contact information, but we never sell or give away this information. It is only gathered to contact the user about services on our site for which s/he has expressed interest. It is optional for the user to provide demographic information (income level, gender, etc.), and unique identifiers (username, password, etc.). Giving additional information helps provide a more personalized experience on our site, but is not required.)
Registration is not required to enter our site.
We have an order form.We require information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and possibly financial information (such as credit card number, expiration date). If we have trouble processing an order, we use the information to contact the user. This information is used:
- to fill customer´s orders.
We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server and will notify visitors of this feature through a pop-up screen on our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site.
We publish a newsletter (ezine), and we never sell or share our subscribers’ email addresses.
We operate online surveys, and we never sell or share our subscribers’ email addresses
NOTIFICATION OF CHANGES
If we decide to change our privacy policy, we will post those changes to:
- this privacy statement.
- our homepage.
CONFLICT RESOLUTION
We are committed to resolving disputes within 24-48 hours.If problems arise, users may contact us by:
- email. DIRECT to Manager : manager@frequentflyerclub.com.au
- telephone. DIRECT to Manager : 08 84331133
- fax. DIRECT to Manager : 08 84331122
